Return a product

If you find a delivery discrepancy, missing parts, or a clearly defective product, you can register an RMA case directly. HMS will correct defects caused by material, design, or manufacturing issues free of charge. You can also use the RMA procedure to request paid services, such as out-of-warranty repairs or calibration.

For credit returns you need to contact your local HMS sales representative or sales office for assistance.

Before contacting HMS, please view the Credit Return Policy to make sure your product fulfills the requirements and is refundable.