Industrial remote access enables service teams to connect securely to machines controlled by programmable logic controllers (PLCs) via their PC or mobile device, from anywhere in the world. It not only reduces travel and service costs, but also increases efficiency and sustainability.
Industrial remote access enables you to access and troubleshoot machines from anywhere. It helps you provide high-quality customer support.
Connect a remote access gateway to your machine's PLC to keep your machines within reach, avoid downtime, and ensure proactive maintenance.
With more than 500,000 machines connected, Ewon is the world's most widely used solution for industrial remote access. Enhance remote support and machine uptime with:
Remote access of industrial equipment is based on two main components:
You can easily connect to any machine using Ethernet, serial, or USB. To create a secure outbound VPN connection, the connection is made via Ethernet, WiFi, or cellular networks.
By using a remote access solution, it becomes possible for support teams to connect securely to remote equipment via the Internet. This enables remote troubleshooting and monitoring capabilities, with significant benefits in terms of efficiency, cost reduction and sustainability.
Ewon gateways are designed to be inserted into a machine's control panel and connect to automation devices such as PLCs and HMIs, via Ethernet, serial or USB interfaces. They also connect to the Internet via an Ethernet, WiFi or cellular network, to establish a secure outbound VPN connection to Talk2m, Ewon's industrial cloud. The Talk2m service acts as a secure platform, completing the encrypted VPN tunnel between the user and the remote equipment connected to the Ewon gateway.
With decades of experience and more than 500,000 registered devices, the Ewon solution has been conceived, developed and continually improved with security at the heart of the design, using a multi-layered approach based on internationally recognized security guidelines. Ewon's security is regularly audited by third-party cybersecurity organizations such as NVISO and is ISO 27001 certified.
After successfully establishing remote access to your equipment, the next step in your IIoT journey is implementing data collection. With collected data, you can engage in remote monitoring using Key Performance Indicators (KPIs), alarms and dashboards. This opens the door to offering proactive services, potentially creating new revenue streams.
After remote access, move on to remote data monitoring with KPIs, alarms and advanced dashboarding. Implement more proactive services such as preventive maintenance.
Have a communication expert from HMS contact you to discuss your specific requirements.