Q&A
Why use industrial remote access?
By using a remote access solution, it becomes possible for support teams to connect securely to remote equipment via the Internet. This enables remote troubleshooting and monitoring capabilities, with significant benefits in terms of efficiency, cost reduction and sustainability.
How does the Ewon remote access solution work?
Ewon gateways are designed to be inserted into a machine's control panel and connect to automation devices such as PLCs and HMIs, via Ethernet, serial or USB interfaces. They also connect to the Internet via an Ethernet, WiFi or cellular network, to establish a secure outbound VPN connection to Talk2m, Ewon's industrial cloud. The Talk2m service acts as a secure platform, completing the encrypted VPN tunnel between the user and the remote equipment connected to the Ewon gateway.
Why can the Ewon solution be trusted?
With decades of experience and more than 500,000 registered devices, the Ewon solution has been conceived, developed and continually improved with security at the heart of the design, using a multi-layered approach based on internationally recognized security guidelines. Ewon's security is regularly audited by third-party cybersecurity organizations such as NVISO and is ISO 27001 certified.
Once remote access is established, what is the next step?
After successfully establishing remote access to your equipment, the next step in your IIoT journey is implementing data collection. With collected data, you can engage in remote monitoring using Key Performance Indicators (KPIs), alarms and dashboards. This opens the door to offering proactive services, potentially creating new revenue streams.